Avoid China Eastern Airlines

China Eastern Airlines – Avoid on domestic as well as international flights

It has been a couple of years since I have taken both domestic and International flights on China Eastern Airlines — all of those within a short period of time.  When I had the flights booked for me I had a bit of a question in my mind given my previous experiences with this airline – but decided (against my better judgement) to give it a try once again. 

So how was it?

The answer:  NOT GOOD !

China Eastern Airlines continues to have a whole lot of issues combined with strange and inconsistent rules.  Here I go with my next description of a set of poor experiences. 

Last week I was on a flight from Tokyo to Shanghai.  Upon getting my boarding pass I was asked to check-in my roll-aboard suitcase.  I questioned the reason for it and was told – it is too big.  I proceeded to highlight to them that I travel all the time with this regulation size roll-aboard but then was told "IT IS TOO HEAVY".  Of course – given the craziness of the statement — I questioned that as well.  After a few minutes of a discussion I asked for a supervisor so I can understand the issue of weight.   The person — who presented herself as the supervisor — proceeded to tell me that in Economy Class my roll-aboard cannot exceed 5kg and in Business Class — 10kg.  The reason she gave was apparently that the overhead bin can open during flight and the baggage can fly out and kill someone.  I KID YOU NOT – Those were her words.

My interpretation:  Of course in Business Class the overhead bins can sustain the asault of a 10kg bag !!!  Plus the passengers there have much thicker skulls and can survive a hit from a 10kg bag….vs. the weak passengers in Economy who can handle only a 5kg bag…. I HOPE YOU ARE SMILING BY NOW.  Yes, this is ridiculous.

Well my roll-aboard had to be checked in.  I could not prevail in my attempt to reason with the supervisor that I really have a tight connection in Shanghai and could not wait for my luggage to come out from the cargo hold…

Upon arrival in Shanghai I had to wait for 25-minutes!!! Precious time during which I missed my potential flight to Shenzhen and had to wait for one 2 hours later.  All that because of an airline employee WHO DID NOT KNOW WHAT SHE WAS TALKING ABOUT.  Why do I say that?  Because in Shanghai I got my boarding pass for the flight to Shenzhen ALSO on China Eastern Airlines and was told "NO PROBLEM.  YOU CAN BRING THE ROLL-ABOARD WITH YOU ON THE PLANE.  NO NEED TO CHECK IT IN"

Go figure!!!  Either the airline all of a sudden does not care about the safety of the passengers on the domestic flights, or they just have my stronger heads…

In my next installment I will describe the great experience on board the main cabin of a couple of domestic flights on China Eastern.  As you can tell I am NOT a fan!!!

 

save as txt 103 Avoid China Eastern Airlines
save as html 103 Avoid China Eastern Airlines
save as doc 103 Avoid China Eastern Airlines
save as pdf 103 Avoid China Eastern Airlines
save as xml 103 Avoid China Eastern Airlines
print 103 Avoid China Eastern Airlines

This entry was posted in Airlines, Frequent Flyer, Observations and tagged . Bookmark the permalink.

One Response to Avoid China Eastern Airlines

  1. Pingback: More on China Eastern Airlines | Travel China and the World!Travel China and the World!

Leave a Reply

Your email address will not be published. Required fields are marked *

*

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>